Support & Questions

The most common error that you will encounter with ScrappyGPT is a timeout. The reason for this error is that ChatGPT servers slow down the more that it's being accessed globally. Additionally, Google Sheets times out if a formula doesn't calculate within 30 seconds. Since we use fairly complex prompts within ScrappyGPT and ChatGPT servers tend to get overwhelmed, you may see an #ERROR in a cell.

If this happens, try again later. in the evening or earlier in the the morning when usage is lower. This is not a ChatGPT constraint and has nothing to do with ScrappyGPT.

The other solve is, from the main menu, click on the "Prompts" link. This link contains all the prompts used to generate the results in ScrappyGPT. You can copy the specific prompts that you'd like to use and past them directly in ChatGPT at chat.openai.com. 

There may be additional costs to using ScrappyGPT. The base cost of $197 gives you access to ScrappyGPT. ScrappyGPT leverages a third-party Google Sheets add-on and an API key from ChatGPT's parent company OpenAPI.

With that said, there may be additional costs to using ScrappyGPT. The base cost of $197 gives you access to the ScrappyGPT tool with templates built to automate your content marketing needs.  

ScrappyGPT does leverage a third-party Google Sheets add-on in order to facilitate the connection between ScrappyGPT and ChatGPT. While it's in Beta, the add-on is free. However, we do expect that once the add-on moves out of Beta, there will be a small fee assessed by the third-party. If and when this happens, we will send instructions on how to set-up an account directly.

Finally, after year 1, you will be required to pay a $10/month to ScrappyGPT for OpenAI API usage. If you'd rather use OpenAI's API directly and not go through ScrappyGPT, you can set-up your own API Key with OpenAI and pay them directly.